Why can't I pay?

Why can't I pay?

Let's find out 🧐. Make sure to check the following:

  • You are using a debit or credit card, Visa, Mastercard or American Express.
  • The card is not expired.
  • You are using a billing address from the country in which you subscribe.
  • Some credit or debit cards require approval to accept a charge for an electronic purchase. Please contact your bank / card issuing company to enable this type of transaction. Once this is done, you can try the purchase again at yojma.tv
  • You filled in all the required fields.

Do you want to make your payment in cash?

You can now make the payment of your subscription to Yojma TV, it is important to mention that cash payments are valid for the following countries: Mexico, Brazil, Argentina, Peru, Colombia, Chile, Ecuador, Paraguay, Uruguay and you can only make the payment of the following subscription plans: (Plan 360, Plan 599 or the Membership for life), please select here to make the payment of your subscription in cash.

Do you still need help? Contact our Yojma TV Customer Service advisors if you have already entered all the correct information but are still having problems. You can contact us by chat, phone, WhatsApp, through social networks, or send us an email to help@yojma.tv

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Last update 15/12/2021