How to manage internet connection speeds?

How to manage internet connection speeds?

Do you have connection problems? Can't see some content?

Slow internet speeds and intermittent connection can be a problem when watching Yojma TV. But we can help you.

The first step is to run a speed test to check the strength of your connection.

For consistent, high-quality viewing, we recommend the following download speeds:

  • 5MB / s for High Definition (HD) content
  • 25MB / s for 4K UHD content

Get more details about internet speed recommendations for watching Yojma TV.

If your connection does not have the recommended speeds, contact your internet provider to confirm the results and see other options.

If you pass the speed test and still have connection problems, try these steps:

  1. Close all applications or programs.
  2. If you are using a wireless connection, move the device closer to the Wi-Fi source. If possible, connect the device directly to the router with an Ethernet cable.
  3. Turn off all devices connected to the home network.
  4. Restart the streaming device.
  5. Open Yojma TV.
  6. Test the connection by watching a title from Yojma TV.

If after following these steps you are still having trouble watching Yojma TV, check out this information on how to fix video playback problems.

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Last update 15/12/2021